Refund policy
RETURN & REFUND POLICY
We want you to love your Blingy Buckle purchase! If you're not completely satisfied, we're here to help.
Returns: You have 30 days from the date of delivery to return eligible items for a refund or exchange. Items must be unused, in original condition, and in original packaging.
Non-Returnable Items:
- Custom or personalized items
- Sale or clearance items (unless defective)
- Items marked as final sale
Return Process: To initiate a return, please contact us at maryann@blingybuckle.com or call 877-254-6492. We will provide you with return instructions and a return address.
Refunds: Once we receive and inspect your return, we will process your refund within 5-7 business days. Refunds will be issued to your original payment method. Please note that shipping costs are non-refundable.
Exchanges: If you need a different size, color, or item, please contact us and we'll be happy to assist with an exchange.
Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately at maryann@blingybuckle.com with photos. We will replace the item or issue a full refund, including shipping costs.
Questions: For any questions about returns or refunds, contact us at maryann@blingybuckle.com or 877-254-6492.